Reduce Churn and Drive Growth.

Discover why customers leave and increase revenue with AI-powered interviews & analysis.

Search your research. Save hours.

Save yourself hours and get answers to your most pressing customer questions, instantly. Turn data into decisions.

Extract quotes, metrics, behaviours, anomalies, and more.

Never re-listen to an interview recording again.

Import surveys, CSV files, and more.

De-bias your analysis.

AI-Powered Interviews.

Design and deploy AI-powered interviews to get the depth of user interviews at the scale of surveys.

Dig deeper & increase engagement with smart, AI-powered follow-up questions.

Reach people in up to 70 different languages.

No more cancelled interviews and scheduling.

Build a continuous feedback pipeline.

Unearth "the why" behindcustomer behaviour.

You might know "what" your customers are doing, but InsightLab helps you unearth why customers behave the way they do.

Make product decisions that drive conversion.

Find net-new opportunities for improvement.

Truly unearth the voice of your customer, at scale.

What customers say about us

Get Started

InsightLab has saved me hours of sifting through audio and video recordings. I can get the data I need in seconds.

Brandon C

Product Manager

As the only researcher in our team, InsightLab has helped me empower the team to get curious. Instead of going through dusty decks, managers are running their own queries to understand customers.

Harry H

User Researcher

I've been able to integrate InsightLab into my weekly email newsletter and it's definitely increased the amount of open-text data I'm receiving.

Jeff T

Independent Business Owner

InsightLab has helped me feel like I can quickly dig deep, through a lot of data, without compromising quality. Being able to chop and splice the data how I please has been awesome.